Halloween Costumes USA
RETURN POLICIES
No Returns on "SALE" merchandise.
Costumes may be returned for size exchange or for a different costume of equal or greater value only. Exchanges must be made within 4 days after receiving the shipment.
The following conditions apply for exchanges:
Must have our return authorization number on the box. For authorization number call (515)-274-3661 or 1-800-383-7469 from 9am to 5:30pm (Central Time) Monday through Friday.
Unauthorized returns will be refused.
Must be returned in original packaging.
Must be accompanied by a note explaining how you want the exchange to be handled.
Must include a copy of your receipt. If you send the original receipt it will not be returned to you.
The customer is responsible for all shipping charges.
Costumes Accessories
Costume Accessories are not returnable, including but not limited to: masks, makeup, fake teeth, hats, wigs, beards & moustaches, costume props, magic tricks, magic illusions, magic effects, videotapes, CD's, books, costume jewelry, costume panty hose, pom-poms, fabric, trim, sequins, sequin trim, gloves, novelties.
Unauthorized returns will be refused.
If an item was shipped in error or is defective, the customer may ship the item back at the address below. If the return is allowed, a full refund (including shipping) will be issued.
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Page Revised August 21, 2006